Never Feel Alone Again

Read The Following Terms And Conditions Carefully Before You Click The " Confirm Order " Button.

1. These Terms and Conditions for Online Sales apply to all purchase you place on https://plea.my (hereinafter referred to as "Website")
2. These Terms and Conditions shall apply exclusively. We do not accept any conflicting or deviating terms and conditions.
3. Order process and conclusion of sale.
   1. The product presentation on our Website does not represent an offer but shall be understood as a non-binding invitation for the customer to submit an order.
   2. By clicking the "Confirm Order" button, you send us a binding offer for the conclusion of a purchase of the product regarding the device PLEA in your shopping cart (hereinafter referred to as "Order").
   3. PLEA SDN BHD may, at its discretion, accept or reject the Order. PLEA SDN BHD will accept your Order by sending an order confirmation or simply by delivering the product to you.
4. Price, delivery costs and tax.
   1. All prices quoted on our Website are in RM nett, inclusive of tax and delivery charges will be shown.
   2. If you are a customer residing outside Malaysia any additional custom taxes, duties, fees, imposts, tariffs and charges that may be raised by particular countries or authorities related to the conclusion or execution of your Order shall be borne by you.

In the event PLEA SDN BHD is required to pay such charges to any authority, you shall indemnify and hold harmless PLEA SDN BHD for any such payments.

5. Payment conditions
   1. You can select one of the payments methods described on the Website. PLEA SDN BHD reserves the right to exclude or include particular payment methods at any time.
   2. In case of payment by credit card, PayPal or so forth, your payment will be executed by our payment service provider Razer Merchant Services using their secure infrastructure. Razer Merchant Services reserves the right to decline the processing of payments in cases of suspected fraud or other irregularity.
   3. Our acceptance of your Order will be subject to receipt of your payment.
6. Delivery
   1. PLEA SDN BHD through its delivery partner Easy Parcel will deliver to the address indicated in your Order. Time for delivery shall be prolonged by reasonable periods in case of force majeure or other events for which PLEA SDN BHD is not responsible, such as disruptions in operations, strikes, authority measures, or troubles with telecommunications.
7. Your contact information for issuing the invoice.
   1. You are responsible for keeping this information correct, confidential, and up to date.
   2. By completing the details at website, you ensure and take full responsibility that the entered data truly identifies you as a natural person. If you place an Order on behalf of an organization, you ensure that you have the authority to do so.
   3. PLEA SDN BHD is not liable for any consequences that may result from incorrect, incomplete, or false information you have entered or from data you have changed subsequently to your Order.
   4. In case of online payments, you are required to enter your payment details. Online payment information related to your Order is processed by Razer payment service provider Razer Merchant Services. PLEA SDN BHD does not receive detailed information (such as your credit card number) from transactions but instead receives information about whether the payment has been performed successfully or not.
   5. By placing your Order, you agree that your contact and payment information may be used to process your payment and to execute your Order.
8. Data protection
   1. (i) PLEA SDN BHD shall comply with the provisions of the Personal Data Protection Act 2010 ( ACT 709)and take all reasonable measures to keep your personal information confidential and secure.
9. ©2020 PLEA, PLEA and the PLEA designs are trademarks of PLEA
   1. PLEA SDN BHD will disclose your personal information to third parties only to the extent necessary to process your payment, to enforce and fulfill the purchase agreement, to comply with legal and administrative obligations, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to the use of the PLEA device.
   2. PLEA SDN BHD will not disclose your personal information to any third parties for marketing and advertising purposes without your explicit consent.
10. Liability
    1. Unless PLEA SDN BHD is proven to have defaulted intentionally or through gross negligence, claims for damages or the rescission of the contract on grounds of late delivery is excluded.
    2. PLEA SDN BHD total liability in any matter arising out of or related to these Terms And Conditions is limited to the purchase price of the device PLEA.
11. Miscellaneous
    1. PLEA SDN BHD may assign, transfer or otherwise dispose its rights and obligations under the purchase agreement with you, in whole or in part, at any time without notice to you. You may not assign the purchase agreement or transfer any rights hereunder.
    2. PLEA SDN BHD reserves the right to amend these Terms And Conditions without prior written notification. Changes shall apply to your existing purchase agreements only.

1. Product warranty is 12 months from the date of purchase.
2. The warranty is valid only when the warranty card is properly completed, and upon presentation of the proof of purchase consisting of original invoice indicating the date of purchase, model and serial number of the product. We reserve the right to refuse warranty if this information has been removed or changed after the original purchase of the product from the dealer.
3. Our obligations are limited to repair of the defect or replacement the defective part or at its discretion replacement of the product itself.
4. Warranty repairs must be carried out by our Authorized Service Centre. Warranty cover will be void if a repair has been attempted by any unauthorized service centre or person.
5. Repair or replacement under the terms of this warranty does not provide right to extension or renewal of warranty period.
6. The warranty is not applicable to cases other than defects in material, design and workmanship.

1. Item sold can only be exchange one for one should the item satisfy our company terms and conditions on Product Warranty Item returned cannot be exchange for cash.

1. Cost of return of item will be borne by Customer. If item satisfy terms and conditions as stipulated on Product Warranty, the cost will be reimbursed by company.

By using this App you agree to the terms of this privacy policy. You agree that you are responsible for your own data.

We collect information to improve your user experience and the overall quality of our services.

We may revise its privacy policy at any time, without notice, such changes to be effective immediately upon posting on the APP. Such revisions may arise in response to changes in the law, policy, or other factors.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

We work hard to protect APP and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. We restrict access to personal information to our employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

• The Company shall not be liable for any of the following related matters:
• The disclosure of any personal information that is not caused by us;
• Provide your personal information as required by law or as required by government policies;
• Any dispute arising out of the use of your personal information by any third party in accordance with the terms and conditions contained herein;
• Any temporary closure caused by hacking, computer virus intrusion, or government regulation Any consequence of force majeure;
• Application and disclamer stated by us in the terms and conditions.

Personal Data held by PLEA SDN BHD ( known as Company ) will be kept confidential in accordance with this Privacy Policy pursuant to any applicable Malaysia law that may from time to time be in force.

Any information, comments or suggestions other than Personal Data sent or posted to the Company, or any part thereof by Users will be deemed voluntarily provided to Company on a non-confidential and non-proprietary basis.

We reserve the right to use, reproduce, disclose, transmit, publish, broadcast and post elsewhere such information freely without further reference to you.

Our Website have security measures in place to protect the loss, misuse and alteration of the information under our control. When a User is asked to provide his/her credit card information, we provide a secure environment through our partners' systems (using industry standard SSL or SET protocols) for this purpose.

For the internet, unfortunately, no data transmission over the internet can be guaranteed as completely secure. So while we strive to protect such Personal Data, we cannot ensure or warrant the security of any Personal Data transmitted to us and individuals do so at their own risk. Once any Personal Data comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.

A username and password may be essential for you to use some sections of the Websites. For your own protection, we require you to keep these confidential and to change your password regularly (if required

We reserve the right to amend this Privacy Policy from time to time without prior notice. Any changes to the Privacy Policy will be uploaded onto our Website and therefore, we encourage you to check for updates for any changes on a regular basis.

1. Product warranty is 12 months from the date of purchase.
2. The warranty is valid only when the warranty card is properly completed, and upon presentation of the proof of purchase consisting of original invoice indicating the date of purchase, model and serial number of the product. We reserve the right to refuse warranty if this information has been removed or changed after the original purchase of the product from the dealer.
3. Our obligations are limited to repair of the defect or replacement the defective part or at its discretion replacement of the product itself.
4. Warranty repairs must be carried out by our Authorized Service Centre. Warranty cover will be void if a repair has been attempted by any unauthorized service centre or person.
5. Repair or replacement under the terms of this warranty does not provide right to extension or renewal of warranty period.
6. The warranty is not applicable to cases other than defects in material, design and workmanship.

1. Item sold can only be exchange one for one should the item satisfy our company terms and conditions on Product Warranty Item returned cannot be exchange for cash.

1. Cost of return of item will be borne by Customer. If item satisfy terms and conditions as stipulated on Product Warranty, the cost will be reimbursed by company.

1. Once an Account had been terminated all existing credits are deemed to be void and are non refundable, transferable or exchangeable for cash.
2. Credits can only be utilized to offset PLEA device purchases and/or Tech Fee payments.

1. Subscriptions are non refundable, transferable or exchangeable for cash.